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Leading With Empathy, Compassion: An Authentic Model Where Work And Private Life Are In Tune With Real Values!

In business schools and corporate boardrooms, we were taught, or perhaps the better word is brainwashed, to lead with our heads not with our hearts. We’re expected to be tough as nails, like a first class marine sergeant completely focused on bringing-in results. We’re supposed to be these no-nonsense, don’t-mess-around-with-me- types of leaders obsessed almost with making our businesses a big success. But, following the September 11 tragedy that shattered the world, a new behavioral management pattern seems to have emerged on the business horizon. Leaders of big, prestigious companies and organizations in the US and in the western world are beginning to advocate and embrace a more humane, more compassionate kind of leadership… leading with the heart. The Change is Happening You see this change happening when leaders of giant firms devote precious press and radio/TV advertising budgets to either express their sorrow or empathy to families of victims of some tragic natural calamity or to express pride in the United States for some glorious, victorious event that made the country shine. You see this happening through corporate giving campaigns and fund-raising events for some lofty, noble cause rather than sell a product or a brand extolling their benefits. In a day-to-day office setting, you see this happening when the GM drops by a low-rank employee’s work station to say thank you for a job well done. No doubt, we shall see these compassionate leaders multiplying in the months and years to come. The sensitivities that come to play in this compassionate leadership are inevitably transforming into favorable, positive results. Compassion Is In Everyone It is from some special spot, deep within us that compassion lives. It’s a gentle force that puts other people’s needs before our own, or a soft thrust to sympathise with their needs. Such sensitivity was evidenced in former New York City Mayor Rudy Giuliani, when, during the September 11 tragic event, he took center stage to report and update the American people almost with every minute detail, news he was able to share, day after day. Governor George Pataki offered the support of New York State to help rebuild the city. Former President Bush shared hugs and handshakes with firemen and police officers with obvious empathy. Grown men wept openly on national TV. Who knows? Perhaps it’s what triggered this new wave of leadership with heart. Compassion is ever-present. Compassion is ever-natural. It’s not going to cost a penny to be a compassionate leader. It’s about being real and authentic with what matters to all of us. We can help in emotional intelligence assessments, where one of the elements we measure is empathy and self-awareness. Intrigued? Contact us for a chat.

Leading With Empathy, Compassion: An Authentic Model Where Work And Private Life Are In Tune With Real Values! Read More »

Positive Neuroplasticity @ work with Dr Rick Hanson?

Without a shadow of doubt, Rick Hanson’s Positive Neuroplasticitiy Training (PNT) I attended lately, was the most powerful course I have ever attended in my working life. The course was a practical and hands-on training over several days where participants journeyed through a lot of practices (meditation, analysing our own understanding of success and balancing the good versus the negative bias, to name but a few). It was the type of course that leaves participants inspired to share the work of Dr Hanson with the world. Full of enthusiasm about his work, I want to take this opportunity to share with you just a few of the points I learnt: The root of inner strength comes from turning positive experiences in our lives, such as resilience, feeling loved or confidence, into a strong mental structure for success. Our problem lies in the fact that many positive emotions we feel are outweighed by negativity – anxiety, worry and conflict. We convince ourselves that the negative overpowers any positives. But there are practices to help ‘wire’ our brain to react and think differently so that the positive thoughts win through. Once of these practices is Dr Hanson’s HEAL process. HEAL breaks down to mean: Having the good, Enriching the experience, Absorbing the experience and Linking the positive and the negative. In short, what we have here is a way of adapting to negative thoughts and approaching them pro-actively. By doing this, our experiences become our own inner strength and coping mechanism. Our brain provides our very own resource to turn to when we are stressed or sad. It gives us something internal to reach for, such as self-worth and compassion, when we need it most. This process of ‘coping’ is known as Positive Neuroplasticitiy Training, or PNT for short, and can be mastered by anyone – young, old, individually or as a couple, family or workplace, with a little time, practice and patience. Of course, these short bullet points just cover the tip of the iceberg. As part of my business, I offer coaching to anybody interested in learning about sustainable well-being, coping with stress using the PNT process as well as other tools (positive engagement, emotional intelligence).

Positive Neuroplasticity @ work with Dr Rick Hanson? Read More »

Keeping Employees Engaged and Happy Leads to Business Success

If you pull back a bit, take a minute to think of the critical elements that are common among successful companies, you will, of course discover many. But one you’ll most likely recognize as being of utmost importance is employee engagement. An engaged workforce who has quality relationship with its superiors and co employees tend to perform with better productivity. What Research Shows In Australia, while boasting to have one of the highest employee engagement figures of 24% as per World Gallup’s State of the workplace Report, 2013, there is still a huge 60% who are not engaged and 16 % who are actively disengaged. For reference, these types of workers may be described as ; Engaged –  those displaying a passion for their work, a closely, dearly-held connection to their company and a tendency to drive innovations. Not engaged – are seen as “the walking dead” just going through the motions of their work, putting in the hours but with neither energy nor enthusiasm. Actively disengaged – they’re not just unhappy at work, they make their unhappiness seen and felt, oftentimes undermining the accomplishments of their engaged co-workers. It makes practical sense to conclude that the last two groups can actually mean that a company which has them is not drawing their fullest potential and in fact may be leading to lost opportunities and business. The figures may vary but management experts are of the opinion these losses can run to hundreds of millions of dollars. Employee engagement continues to be a hot subject among managers. A lot continues to talk. The smart ones, aware of the huge losses low productivity can cause companies, have begun to do something about it. Foremost of these involves creating a company culture that encourages friendship among co-workers and developing supportive and trusting relationships. Start the Ball Rolling If you own a business or are one of your company’s key managers, you may want to adopt the following tips that have been proven to help employees be engaged and happy at work : Define and share your vision with your employees. Let it serve as everybody’s roadmap with all its twists and turns. This will have everybody moving in the same direction. Provide them with what they need. Instead of assuming they have all the tools, training and support from immediate superiors, go talk to them in person and take a few minutes to find out. Communicate clearly and often. You can take advantage of regular meetings, memos, and workshops to present your vision. Ask questions. If they can’t get it, rehash and reformat the way you’re communicating. Coach and lead for success and practice spur-of-the-moment acts of kindness. Positive feedback is a terrific motivator, especially when you say “thank you” for a task well-done. So is negative feedback when expressed in an objective, constructive way. Get everybody engaged (…and we’re not talking about getting into the dating game or romantic match-pairings here). Work out a way to have every employee engaged and participating in the planning and decision making. This way they’ll have a sense of ownership of the project and make sure it succeeds. Respect and create trust. Act fairly. Don’t make like a henchman of the ancient Roman ships fast-beating the drums to set the pace of the slave rowers. Remember, at the end of the day, the more engaged and happier your employees are, the likelier it is for your company to succeed. Sources: http://www.businessreviewaustralia.com/leadership/145/Australia-boasts-high-employees-engagement-levels http://www.theaustralian.com.au/national-affairs/australians-disengaged-at-work-report/story-fn59niix-1226735435897?nk=464c113a262faa7a201607adf0931535 http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx

Keeping Employees Engaged and Happy Leads to Business Success Read More »

5 Smart Tips On How To Be Happy At Work And Bring Down The Daily Pressure.

Somebody once quipped that the happiest workers in the world are traffic cops. They whistle while they work. An even wiser man said .. find a job you’ll really enjoy doing every single day and you won’t feel like it’s work. Unfortunately, we can’t all be loving our work like Tiger Woods, Roger Federer or Taylor Swift and make lots of money while enjoying a terrific rush swinging a golf club, a tennis racket or belting out a country song. We, modern slaves of the bundy clock will have to be a little more creative and innovative so we don’t drag our feet on the way to the office as if we’re headed for the dentist. And, we’re not talking of salary raises and promotions either. Of course, that helps too but that doesn’t happen everyday. Below are five of the most popular tips that are known to have had positive results among people who work under much pressure and stress: Make the choice to be happy at work. Being happy at work is essentially a choice. It’s true. Think positively about your work .. how it contributes to the company and what important role it plays to the satisfaction of a customer or client. Focus on the facets of your job that you like doing. Go with co-workers whose company you enjoy. Psych yourself up. Even in the midst of pressure and deadlines, you can choose to be happy at work. Get rid of negativity. Making a choice to be happy in the office means staying away from gossip, negative talks and disgruntled people. You can feel positively great at work but negative people can have a dramatic impact on your attitude. Don’t let these types of people get you down. Take responsibility for your own professional development. The person with the most to gain from continuing to professionally grow is yourself. So, take charge of your career growth. Don’t stay put. Seek some meaningful help or feedback from your superiors and as you see them complementing your planned goals, work them into your plans. Strike a happy balance. Your job is only a fraction of your life. It is not your total life. You cannot and should not get into a go-to-work-go-home-and-back-to-work cycle. Outside of work, find and do something that interests you, a hobby or a sport, or Friday nights out with friends that’ll serve as an outlet for relaxation and enjoyment. Create a pleasant work station. If you’ve got your own office, desk or cubicle, arrange your surroundings so it gets to be nice and comfortable for you to be there and work. Make your area pleasant. Tack on a few personal mementos, a cute little plant at the corner or Brad Pitt’s photo if it’ll make you happy. These will add warmth and meaning to your work station and ease up the daily pressure of the job. If none of these ideas help to make you a bit happier at work after applying them over time, it would make sense for you to reevaluate your employer, your job or your whole career. You wouldn’t want to spend the rest of your life in a job you can’t stand in a work environment that’s unfriendly. Go look for another job with a smile.

5 Smart Tips On How To Be Happy At Work And Bring Down The Daily Pressure. Read More »

Can you change? Are you stuck with your habits?

We’ve all heard about ‘Brain Plasticity’ or ‘Neuroplasticity’, but what does it actually mean? Recent scientific research shows that rather than being ‘fixed’ and inflexible by adulthood, our brains are actually making millions of new connections every day in response to our experiences, all throughout our lives. This pliable nature means that it’s not out of the realms of possibility to retrain our brains! By consciously practising new thoughts and new actions, we actually physically, and functionally, change and build new neural pathways in our brains. With these changes, our brains then direct our thoughts, actions and therefore our feelings. With dedicated and consistent practise we can create our own desired feelings of happiness, wellbeing and productivity. The brain is designed to protect us from harm and therefore doesn’t like risks and change. It also does what it knows best, so the challenge is that unless you put the effort in to literally change your mind, it will fall back to well-worn habits. The good news is that YOU are in charge of this powerful tool! Your brain’s malleability can work to serve you if you give it clear and consistent instructions over time; it can’t help but mould to your commands.  The more you think, act, believe and feel positively, the more you perceive the world to be so, and meaningful changes come about in the physical world around you. You can retrain your brain to keep you happy, healthy and wealthy! So get to work on your mind, so it can work for you.

Can you change? Are you stuck with your habits? Read More »

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