In this episode of Mosaic Minds, host My Holland sits down with Winnie Lam – COO of Avison Young Vietnam, General Secretary of the Hong Kong Business Association, and CSR Lead at the Canadian Chamber of Commerce.

Born in Hong Kong and holding Canadian nationality, Winnie shares her unique perspective as a self-described “adopted Vietnamese,” reflecting on cultural identity, global citizenship, and the evolution of Vietnam over the past two decades. With 17 years of experience working across industries — navigating mergers, acquisitions, and leadership challenges, Winnie reveals the keys to thriving in a cross-cultural environment: ditching assumptions, active listening, and cultivating patience. She discusses how Vietnam has transformed her mindset, the importance of community involvement, and the rise of a more confident, English-proficient younger generation.